Info

T-Bone Speaks Dentistry

T-Bone Speaks is a dental podcast dedicated to helping you achieve clinical, financial, and personal balance in dentistry. Dr. Tarun "T-Bone" Agarwal and his co-host Mr. Chuck McKee bring years of practical experience and a unique 'in the trenches' view of dentistry to the podcast. Thanks to their entertaining demeanor and down to earth approach, you’ll be looking forward to each episode. For more great resources on dental learning or to submit a question to the hosts please visit www.TBoneSpeaks.com .
RSS Feed Subscribe in iTunes
T-Bone Speaks Dentistry
2017
July
June
May
April
March
February
January


2016
November
October
September
August
July
June
May
April
March
February


All Episodes
Archives
Now displaying: 2017
Jul 17, 2017

For Dr. Abbey Morales, working as a dental associate has been a wonderful opportunity for mentorship. On today’s episode, Dr. Morales shares her story and how she has benefited from being mentored by an established dentist, and what she does to be sure she learns as much as she can from him. Listen in as Abbey and T-Bone discuss what makes a great mentor, the joys and challenges of working as a dental associate, how to become a leader, and finding your passion.

Continuing Education is crucial for developing your dental career 

Dr. Abbey Morales received an excellent education at Midwestern University. She depends on her education every day and goes back to the basics as the foundation for her practice. But, unlike many other young dentists, Dr. Morales also understands the value of Continuing Education and spends time reading books and attending high-level courses. Listen to today’s podcast to learn why CE is so important and how it can help you develop your dental career regardless of how long you have been in practice.

Why you should ask your boss to empower you to implement changes with your team

When you are a dental associate, it can sometimes be a challenge to get your team on board with changes, since you are not “the boss.” On this episode, Dr. Abbey Morales and T-Bone discuss this challenge and how to overcome it, and T-Bone shares how this type of situation is handled in his practice. Listen in to learn how to appropriately get the empowerment that you need for the team to respond to your leadership.

Are you a boss or a true leader?

As you develop in your role as a practice owner or dental associate, developing your leadership skills is crucial to building and equipping a successful team. On this podcast, T-Bone and Dr. Abbey Morales talk about the differences between a boss and a leader, and how to become the kind of leader who engages with your team and wins their trust. Listen to this podcast to discover whether you are a boss or a leader, and to learn ways to start becoming a stronger leader.

A word of advice for recent dental school graduates

Dr. Abbey Morales has practiced as a dental associate for the last four years since graduating from dental school. Her word of advice for other recent graduates? To constantly continue learning and not get comfortable. On this episode, Abbey shares some of her favorite ways to learn. Listen to today’s episode to hear Dr. Morales’ story, her thoughts on being a learner, and some coaching from T-Bone along the way.

Outline of This Episode

  • [0:16] Intro to Dr. Abby Morales, from Port Charlotte, FL.
  • [5:50] Why Dr. Morales chose to become an associate in a private practice.
  • [9:57] What makes a good mentor?
  • [12:16] Dr. Morales’ focus on education in her dental practice.
  • [19:01] High-level training courses are worth the expense.
  • [22:19] Reasons to continue as an associate.
  • [23:39] Description of the Paradise Dental practice.
  • [26:30] A word of advice for recent dental school graduates.
  • [30:36] Ask your boss to empower you to implement changes with your team.
  • [37:40] Understand how to become a leader vs. a boss.
  • [45:06] Becoming an engaged leader who earns the team’s love and trust.
  • [54:20] Sleep implementation -- overcoming the high-deductible objection.
  • [1:02:42] How to find your passion in dentistry.

Resources & People Mentioned



Listen to the entire interview

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jul 10, 2017

Dr. Cynthia Graves has been through many transitions in her life, including all of the office transitions that come with purchasing an existing practice. Today T-Bone’s series with female dentists continues as he talks with Dr. Graves about changes related to personnel, technology, and the implementation of new practices. Dr. Graves and T-Bone talk about when patients leave the practice because of insurance, how to avoid mismanagement of funds, and creating a team that functions well together. They also discuss implementation of sleep apnea treatment and a few issues that are specific to women in dentistry. Listen in for great insights on managing your practice!

Keep yourself available to patients who leave your practice because of insurance

One transition that every dental office faces is when patients leave. Dr. Cynthia Graves, who is not in-network for any insurance companies, has some patients for whom this raises a financial concern. When patients leave for that reason, Dr. Graves has a conversation with them assuring them that she understands and that she is available for a second opinion any time they are not comfortable with what a new dentist may recommend. On this episode, she talks about why she gives priority to these conversations and the effect this has on her practice. Listen in for some great insights for responding to patients who leave your practice due to financial concerns.

Front-office practices that can help prevent financial mismanagement

Embezzlement is not something that any practice owner wants to face, ever. On today’s episode, Dr. Cynthia Graves explains the systems she has in place in her practice to prevent the misuse of funds. She trusts the people on her team but knows that it is still wise to have appropriate checks and balances. Listen to this episode to learn how Dr. Graves handles bookkeeping, deposit oversight, bank accounts, and insurance billing in ways that keep everyone appropriately accountable and prevents financial mismanagement.

Keep a record of your systems to help smooth out transitions in your office personnel

Team transitions can be a challenge for a dental practice. When Dr. Cynthia Graves purchased an existing practice and the team leader later left, all the systems left with her and had to be figured out and re-created. On this episode, Dr. Graves and T-Bone discuss the importance of recording all of the systems for your dental practice so that things can continue running smoothly even when transitioning to new team members. Listen in to hear Cynthia’s story and to get some creative ideas for how to document your systems.

T-Bone answers questions about implementing Sleep Apnea in your dental practice

When a dental office transitions into a new treatment or technology, there are specific things that need to happen for it to be successful. Dr. Cynthia Graves wants to add sleep to her practice. On this episode, T-Bone answers her questions and describes how to effectively implement sleep apnea treatments by getting your team on board and having them do most of the work. Listen in to get your questions answered and learn the biggest key to success in implementing sleep.

Outline of This Episode

  • [2:11] Intro to Cynthia Graves and her practice in Austin, Texas.
  • [12:18] How Dr. Graves responds when a patient leaves the practice for financial reasons.
  • [17:53] Front office practices that can help prevent financial mismanagement.
  • [29:40] Building a team with different skill sets to create the best customer service.
  • [30:32] Dr. Graves’ story of team transitions.
  • [33:03] Unique challenges for a female business owner.
  • [34:16] Keep a record of your systems so transitions in office personnel can go smoothly.
  • [38:24] Dr. Graves’ story of upgrading her technology to Cerec and Conebeam.
  • [48:14] Dr. Graves’ advice to young dentists: Know your strengths and weaknesses. [49:34] Adding services to your practice - dental implants.
  • [52:50] Weave - The technology Dr. Graves could not live without in her practice.
  • [56:36] Dr. Graves goal: to be less involved in daily production and more involved in growing the business and overseeing the practice.
  • [1:00:47] Considerations in hiring an associate.
  • [1:05:40] The trap of being too busy in your practice.
  • [1:07:16] Options for getting a sleep diagnosis for patients.
  • [1:14:22] Include your team in sleep apnea CE - they will do 90% of the work.

Resources & People Mentioned

Listen to the entire interview

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jul 3, 2017

Dr. Dana Blalock has been practicing dentistry for 32 years, first in the Navy, then in a partnership, and finally in private practice on Daniel Island in South Carolina. On this episode, Dana shares the story of her journey and the motivation that she has to continue learning and growing. Dental sleep medicine has captured her interest and is a big part of her practice and a focus for her future goals. Listen to today’s interview to learn from Dana’s years of experience and her commitment to staying current.

Why dental sleep medicine is Dr. Dana Blalock’s favorite part of her practice

Dental sleep medicine captured Dr. Blalock’s interest from the time she first began learning about the importance of the airway. She has invested time in numerous CE courses on sleep apnea treatment, and is working toward making dental sleep medicine her primary focus. Listen to this interview to learn about the courses Dr. Blalock has taken, the impact that sleep treatment has had on her dental practice, and how medical billing has made a difference in patients being able and willing to be treated for sleep apnea.

The challenge of connecting hygiene with patient education

Like many other dentists, one of Dana Blalock’s biggest hurdles is combining hygiene with patient education. On this episode, Dana and T-Bone discuss this challenge and how to encourage hygienists to participate in patient education for additional procedures, including dental sleep medicine and other health issues. They also talk about including digital photography in the new patient process, and how that helps pave the way for effective patient education. Listen in to get some ideas for improving patient education in your own practice.

Digital photography enhances patient education in your dental practice

Digital photography is a great way to start the conversation with your patients about treatments they may need and want. T-Bone considers it the number one technology in his practice. Dr. Dana Blalock is getting ready to make the switch from intraoral to digital photos. On this episode, T-Bone talks with her about how to make the switch and what cameras he recommends. If you’re ready to add digital photography to your practice, this podcast episode is a great resource for you.

Dr. Dana Blalock’s advice for success in dental practice

While Dana Blalock has achieved success in dentistry, she continues to have clear goals for the future and a desire to learn and grow. On today’s episode, she shares a few words of advice for others who want to experience success in their dental practice. She talks about your relationship with patients, commitment to CE, and how to be modern and advanced in your practice even if you don’t have all the current technology. Listen in for some solid advice from a dentist who has practiced for 32 years and continues to stay current and experience success.

Outline of This Episode

  • [0:17] Introducing Dana Blalock, DDS.
  • [4:08] Dana’s story, from the Navy to a partnership to a private practice.
  • [8:11] Dana Blalock describes her practice and her thoughts about insurance.
  • [10:43] Why dental sleep medicine is Dana Blalock’s favorite part of her practice.
  • [15:37] How the DNA appliance works for sleep apnea and TMJ.
  • [20:45] How to cover the procedures you prefer not to do.
  • [25:26] Overcoming the hurdle of patient education.
  • [29:27] Digital photographs as part of the new patient process.
  • [34:39] Overcoming the hurdle of the hygiene department not converting to other procedures.
  • [37:52] Dr. Dana Blalock’s advice for success in your dental practice.
  • [43:40] Small technology that makes life easier for Dr. Blalock.
  • [48:30] What Dana Blalock is doing to reach her 5-year goal of doing dental sleep medicine exclusively.
  • [50:58] The growing percentage of women in dentistry.

Resources & People Mentioned

Listen to the entire interview

*********LIBSYN PLAYER CODE GOES HERE**************

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jun 26, 2017

Dr. Dee Dee Meevasin is a dentist with her own practice in Las Vegas, Nevada. Her contemporary style and approach to dentistry have set her apart and led to her success among young professionals who value their dental health. On this episode, Dr. Dee Dee shares her story and talks about some of the key principles that make her practice work so well. Listen in to gain ideas for your own practice related to technology, team culture, effective planning, and making patients comfortable.

How is contemporary dentistry different than that of the 1990’s and early 2000’s?

Contemporary dentistry (from about 2012 forward) is not just about clinical skills, but more about the environment in which you practice. For Dr. Dee Dee Meevasin this includes engagement with technology, for both the dentist and the patient. On this episode, Dee Dee shares her love for Cerec and also talks about how she uses iPads, charging stations, and other technology for her patients’ convenience when they are in the office. Listen to learn not only how Dee Dee uses technology, but also to learn about other creative ways that she intentionally builds the culture that she wants for her practice.

Dee Dee Meevasin’s story - How mentoring paved the way for establishing her dental practice

Dee Dee Meevasin always had the dream to own her own business. For the first few years out of dental school, she worked in her mentor’s practice. On this episode, she shares how her mentor set things up so that working in his practice would prepare her for moving on to her own more contemporary dental practice. Dee Dee is also a mom of two young children, and shares her mindset and her challenges with being a mom and owning a practice. Listen in and be inspired by her story of working hard to accomplish what is really important to her.

How to empower and motivate your team

Do you want to have a motivated, empowered, and upbeat team? Dr. Dee Dee Meevasin has created that kind of a team in her dental practice, and shares on today’s episode how she has accomplished it. Listen in to find out how she has engaged her team in training and goal-setting, and how she has used unique rewards as well as daily encouragement to motivate them to work toward their goals and to have fun together. Learn Dee Dee’s secrets and then use them to motivate your own team!

Making your dental practice more successful: Some words of advice

Success in contemporary dentistry requires a different approach than it did in dentistry of the past. But when T-Bone asks Dr. Dee Dee Meevasin for advice to help others make their practice more successful, her answers are not about adding new technologies or specific business practices. Instead, she shares the secrets to her own success: making solid plans from thorough research, and building and supporting a strong culture within her practice. Listen to this interview to hear Dr. Dee Dee’s insights on these topics and more, and discover what it takes to become successful in contemporary dentistry.

Outline of This Episode

  • [0:16] Introducing Dr. Dee Dee Meevasin from Las Vegas, Nevada.
  • [3:26] The difference between contemporary dentistry and that of the 1990’s and early 2000’s.
  • [5:07] The realities of owning a dental practice when you are a mom.
  • [9:29] Dr. Dee Dee’s story of opening her practice.
  • [11:05] How working with her mentor prepared Dee Dee for running her own practice.
  • [12:44] How Dee Dee is intentional about attracting a specific demographic.
  • [15:45] Caring about patient comfort - with procedure-specific care packages.
  • [17:29] Procedures available in Dr. Dee Dee’s practice.
  • [20:13] Dee Dee’s thoughts on balancing work and family.
  • [20:41] Dee Dee’s Continuing Education recommendations.
  • [22:18] How Dr. Dee Dee markets her practice through social media.
  • [25:50] The dynamic of Dr. Dee Dee’s team, and how she empowers and rewards them.
  • [34:54] Annual meeting and goal setting for your practice.
  • [36:26] How Dr. Dee Dee’s bonus system works.
  • [40:20] Dr. Dee Dee’s Advice for your success in contemporary dentistry
  • [41:20] The structure of Dee Dee’s practice day.
  • [42:55] Practice technology Dr. Dee Dee doesn’t think she could practice without.
  • [45:26] Dr. Dee Dee’s big goal.
  • [47:18] Current focus: how to make the day run more smoothly. Block scheduling.

Resources & People Mentioned

Listen to the entire interview

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jun 19, 2017

In this episode, T-bone begins a series of interviews with outstanding female dentists. He's doing so because he feels there’s not enough recognition of the fact that more than 50% of dentists graduating today are women. This episode features Dr. Mona Patel, a private practice dentist who has worked in two types of environments - what she calls “corporate dentistry” and private practice. This wide-ranging conversation covers Mona’s path into dentistry, how she got her education and experience, and the move into private practice and the development of a thriving office. You’ll enjoy her inspiring story.

Learning the dental ropes in a corporate environment.

Dr. Mona Patel spent more than a few years working for a company that owned many dental offices - it was an environment she describes as “corporate.” The owner was never in the office, there was little in the way of team identity and company culture, it was a job. She says there were definitely advantages to the position but in time, it wasn’t enough for her. She found herself eager to open a practice of her own and found the ideal opportunity. You can hear about the opportunity she found, how she seized it, and what she has done with it on this episode of T-Bone speaks.

When she found the perfect opportunity, Dr. Patel didn’t hesitate to purchase her own practice.

When the time came for Dr. Mona Patel to purchase and run her own dental practice, she came upon an opportunity that turned out to be the perfect situation for her. It was an established practice with a dentist-owner who was willing to sell the practice and continue working in the office as an associate underneath Mona, the new owner. She found it to be a perfect situation because the relationship she was able to develop with the long-time owner (as her associate) enabled her to learn the business side of the practice while benefitting from owning the practice herself. Listen to the entire story on this episode.

Moving to a new facility and upgrading absolutely everything to create a 1st-rate dental practice.

The practice Dr. Patel purchased was well-established and doing well, but it was housed in an older building and was in a rented space. She knew the day would come when she’d want to renovate or purchase a building of her own. What wound up happening was even more - she built her own office and outfitted it with top-of-the-line equipment and amenities for her clients. But the monetary impact on her business has more than justified the expense. Mona goes into great detail about how she pulled it off, on this episode of T-Bone Speaks.

Knowing her niche has enabled Dr. Mona Patel to become one of the leading female dentists.

Dr. Mona Patel has not integrated all of the technologies T-Bone speaks about and advocates into her practice - yet. But she knows that she’s already working in her areas of strength and is content, for now, to be building the kind of practice she envisions. From her team-building and management of an already-successful practice to the vision for and construction of a brand new location, she’s shown her creativity and care go a long way in creating a dental practice to be proud of.

Outline of This Episode

  • [0:17] T-Bones welcome to this 1st installment in his “Women in Dentistry” series.
  • [1:47] Who is Dr. Patel, where does she practice, why did she choose dentistry?
  • [8:30] How dentistry provides much more than many other professions.
  • [13:00] Mona’s observations of how dentistry happens in Germany compared to the U.S.
  • [17:11] What Mona would tell her daughters about dentistry as a profession.
  • [18:38] Mona’s education and path into dentistry.
  • [24:00] How Mona wound up in Milwaukee.
  • [33:09] Mona’s opinion on the CE classes she took.
  • [38:50] The first step into private practice.
  • [43:53] Mistakes Mona made early on in her career.
  • [49:09] Insurance, fee for service, PPOs, etc.
  • [51:50] Why Cerec was the first thing Mona invested in and how it changed her practice.
  • [58:13] The risk Mona took completely renovating her office.
  • [1:03:05] The Cerec equipment Mona purchased and the addition of an associate dentist.
  • [1:08:55] Why Dr. Patel decided to purchase a Conebeam machine.
  • [1:13:04] The impact of a new facility on her business.
  • [1:14:43] How Dr. Patel got started speaking and the goals she has for it..
  • [1:23:19] Adding another associate dentist to the practice.

Resources & People Mentioned

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jun 13, 2017

Do you want to keep your practice up-to-date and competitive in today’s market? Adding implantology to your dental practice is a great way to do it. On this episode, Dr. Justin Moody, world-renowned implant educator, talks with T-Bone about everything to do with dental implants. Listen in to learn about what implants do for your practice life and for your patients, how to determine if implants are indeed a good choice for your practice, and how to find the training program that will be best for you.

Implant dentistry in a small town practice?

Many small-town dentists make the mistaken assumption that adding implantology can only be done in a bigger city where there are more resources and people. On this episode, Dr. Justin Moody describes how he brought implantology to his previous clinic in a small town in Nebraska, and the benefit that he was able to provide for patients from miles around. Before you decide that implantology is not for you, listen to this podcast and then follow Dr. Moody’s instructions for how to determine the effect that adding dental implants could have on your practice and on your patients’ lives.

Issues to consider when adding implantology to your dental practice

If you want to do tooth replacement therapy instead of extractions, there are a number of issues to consider. On this episode, Dr. Justin Moody and T-Bone discuss many of the details surrounding dental implants, including dental insurance, lowering the cost to the patient by using technology to decrease the time needed for the procedures, and what size implants are appropriate for different situations. They also talk about the value of surrounding yourself with like-minded people in your practice, and how the future of dental implants is in immediate placement. Listen in for all the details you need to make a good decision about adding implantology to your dental practice.

First steps for dentists who want to add implants to their practice

The first step to take if you want to add implantology to your practice is to take a course. There are many different trainers and courses available, and it important to choose the one that will be best for you. On this episode, T-Bone and Dr. Moody provide multiple criteria for what to look for in implant education. Listen in to learn the important difference between speakers and trainers, why it is worth paying for the quality of training that you want, and the one criterion that is the make-or-break decision about the course that you choose.

Dr. Justin Moody’s Implant Pathway training course

One of your many choices for training in implantology is Dr. Moody’s Implant Pathway course. On this episode, Dr. Moody describes the different aspects of his course which includes online training, in-person training, and three days of live implant training. Listen in to hear more about Dr. Moody’s course as well as how to determine whether or not you would benefit from adding implants to your practice, and why it is a value to your patients.

Outline of This Episode

  • [4:16] Intro to Dr. Moody and the training he is doing for Affordable Dentures and Implants in Raleigh, NC.
  • [6:55] Goodwill dentistry for people who can’t afford it.
  • [09:48] The impact of dental insurance on the industry.
  • [12:20] Implant dentistry in a small town?
  • [20:33] What would implants do for your practice life?
  • [21:53] Making tooth replacement therapy more affordable
  • [29:34] Restorations are about aesthetics, not just tooth replacement.
  • [31:55] Considerations about implant size.
  • [37:08] There is nothing new under the sun - not even dental implants.
  • [39:20] The important differences between speakers and trainers.
  • [45:46] A few thoughts about dentists and their patients.
  • [49:43] Dr. Moody’s offices and how he decides when to open a new one.
  • [56:28] An overview of Dr. Moody’s Implant Pathway course.
  • [1:07:29] First steps for dentists who want to add implants to their practice.
  • [1:12:56] Edentulism is not going away.
  • [1:14:05] How do you double the number of implants you are doing in a year?
  • [1:18:17] Technical information about what size implant to use.
  • [1:21:32] Just do it.
  • [1:22:50] A word to dentists over age 40.

Resources & People Mentioned

Listen to the entire interview

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Jun 5, 2017

It’s not your grandpa’s dental practice. The world of dentistry has changed and continues to change. In today’s episode, T-Bone is interviewed by Dr. B. Saib on The Passionate Dentist Podcast and gives practical advice to today’s dentists, both new and experienced. Listen in to learn about how to define success, why CE is so important, practical resources you can use, the most important habit that contributes to success, and much more!

If you’re not moving forward, you’re moving backwards

“If you’re not moving forward, you’re moving backwards.” These words, spoken by T-Bone’s father, have defined much of T-Bone’s approach to his dental practice. In this episode, he shares a little of his background, the things he has done to keep his dental practice moving forward, and the key things he recommends to help other dentists succeed in the ways that mean the most to them. Listen to this interview and get ready to move forward in the changing world of dentistry!

How is dentistry in 2017 different from dentistry in the ‘80’s and ‘90’s?

The world of dentistry is not the same today as it was in the 1980’s, although there are many who teach and practice with the same mindset as that of the 80’s and 90’s. In this interview, T-Bone addresses the changes in dentistry and talks about the mindset change that is needed for dentists to be successful in 2017. He also gives practical advice on a wide range of topics, from continuing education to taking insurance. Listen to this podcast to get sound advice for growing your dental practice in the 21st century!

T-Bone’s advice for new dentists

New dentists who are preparing to establish a practice have a unique set of challenges. In today’s flashback episode where T-Bone is interviewed on The Passionate Dentist Podcast, T-Bone gives specific advice for these dentists who are starting out. From how much continuing education to take, to how many operatories you need and what habits will contribute to success - on these topics and more, T-Bone offers helpful insights that can help you get established and succeed in the world of dentistry.

Digital Photography and In-House Financing: T-Bone’s top clinical and practice management advice

T-Bone has lots of practical advice for both new and experienced dentists. In this interview, Dr. B. Saib asks him to share his top piece of advice for clinical and practice management. Listen to this episode to find out why photography with digital SLR cameras is the most important thing T-Bone has done in his practice. And hear his surprising advice regarding in-house financing and the impact it has had on his bottom line.

Outline of This Episode

  • [1:03] T-Bone’s bio.
  • [4:29] “If you’re not moving forward, you’re moving backwards.”
  • [6:56] How do you define success?
  • [10:14] T-Bone describes his practice and his training center.
  • [15:07] How is dentistry in 2017 different from dentistry in the ‘80’s and ‘90’s?
  • [17:32] Things that worry T-Bone about the younger generation of dentists.
  • [18:34] Advice to new dentists on debt and practice growth.
  • [22:09] Break and sponsor thank-you’s
  • [23:13] The best advice T-Bone ever received (about taking insurance)
  • [24:55] Flexibility and the ability to integrate: The habits that contribute to success.
  • [26:18] Why digital photography is the most important thing T-Bone has done in his practice.
  • [27:29] Why T-Bone believes in self-financing his patients.
  • [34:33] Why dental implants are what is exciting to T-Bone right now.
  • [37:42] Why Dental Town is T-Bone’s favorite internet resource.
  • [39:32] T-Bone’s current book and online resource recommendations
  • [43:24] Why you should let the professionals negotiate your fees.
  • [45:13] How much continuing education should a new dentist take?
  • [49:07] Should I drop my website and just use Facebook?

Resources & People Mentioned

Listen to the entire interview

 

May 29, 2017

In today’s insurance-driven environment, it is easy to start thinking that insurance is the enemy that will keep you from building the dental practice that you really want. In this flashback episode to his interview on The Thriving Dentist podcast, T-Bone shares his strong belief that dentistry can indeed thrive in an insurance environment. He explains how he has changed his mindset about insurance and how he has utilized dental technology to help his own practice thrive. Listen in to find out how dentistry truly can be everything you want it to be!

 

How to thrive in an insurance environment

 

According to T-Bone, the first step toward thriving in an insurance environment is acceptance, a mental commitment to working with insurance. In this episode, he talks about how he has committed to insurance while not letting it dictate what he offers to his patients. T-Bone explains how he uses photography to encourage his patients to have procedures done and how adding orthodontics can help dentists thrive in an insurance environment. Listen to this podcast to find out why insurance does not need to hold you back!

 

The most important technology in dentistry - #1 a digital camera

 

When asked about the most important technology for dentistry, T-Bone didn’t have to think twice. A digital camera has made all the difference in his practice because of the way it opens up conversations with patients. In this episode, T-Bone gets specific about the type of cameras you need (and what you don’t) and what to do with the photos once you take them. Listen to this interview to find out how something as simple as a camera can help your practice to thrive!

 

The most important technology in dentistry - #2 CAD/CAM

 

CAD/CAM, and specifically CEREC, has slowly changed T-Bone’s dental practice. “If you commit to it,” he says,  “it will take you to places  you didn’t dream were possible for your patients.”  In this episode, T-Bone debunks some of the myths around CAD/CAM dental technology and talks about how it benefits his patients. He also explains the economics of CEREC and how it actually saves you money. Listen to this interview to get accurate information on this technology that can help your practice thrive.

 

The most important technology in dentistry - #3 Conebeam 3D imaging

 

T-Bone bought Conebeam to help him do implants. But the unexpected side effect was its use for diagnostics. In this interview, replayed from The Thriving Dentist podcast, T-bone describes the many uses he has found for Conebeam 3D imaging. He also talks about why the implant process should be controlled by the general dentist, how he decides which implants to do and which to refer out, and how Conebeam technology helps him make timely decisions about patient care. Listen to this podcast interview to learn what you need to know about how Conebeam 3D imaging can help your practice thrive!

 

Outline of This Episode

 

  • [25] Intro of T-Bone (Tarun Agarwal) and his practical approach to challenging subjects
  • [5:14] First steps in how to thrive today in an insurance environment.
  • [11:38] What do you do with digital photos once you take them?
  • [17:06] How orthodontics helps dentists thrive in an insurance environment.
  • [18:08] Why you have to expand your services if you want to do well.
  • [18:49] What are the most important pieces of technology in your practice?
  • [20:07] The most important technology in dentistry - #1 a digital camera.
  • [24:01] The most important technology in dentistry - #2 CAD/CAM.
  • [29:22] Debunking the myths about CAD/CAM (CEREC) technology.
  • [31:32] The economics of CEREC.
  • [34:55] Can CEREC be used for multiple units?
  • [35:45]The most important technology in dentistry - #3 Conebeam 3D imaging
  • [37:26] Why and how the implant process should be controlled by the general dentist.
  • [43:01] The best advice T-Bone received right out of dental school, and what he would tell a younger version of himself.
  • [48:17] Tarun’s unique training center on the 2nd floor of his office.

 

Resources & People Mentioned

 



Listen to the entire interview

 

 

May 22, 2017

As The Dental Guys said, “This episode will challenge many of the things you take for granted about your dental practice and it will force you to think differently about what is possible.” The Dental Guys ask direct questions and T-Bone gives candid answers that disrupt their thinking. This high-energy conversation covers a broad range of possibilities that could turn your current dental practice into a thriving dental business.

Figure out what motivates you and let that guide your business decisions

According to T-Bone, most people are motivated by one of three things; money, time, or satisfaction. The decisions you make regarding your dental business can be shaped around your motivation. In this episode, T-Bone challenges The Dental Guys to think about their motivation and make corresponding changes to their dental practices. What motivates you? Think about it and listen to this podcast to discover how to build a dental business that fits your motivation.

Personal and professional savings plans are essential for your dental business

When you are converting your dental practice into a dental business, financial risks are a part of the process. In this episode, T-Bone lays out the details of how personal and professional savings plans prepare you for those risks and make growth and change possible. He explains how to painlessly build up your savings so that financial pressures no longer keep you from building the business that you want. Listen in and get ready to save!

You need an associate; here’s how to work with one

What are your favorite dental procedures? Do you want to do more advanced dentistry? An associate in your practice can enable you to grow personally and move on from fillings and crowns to the procedures that you enjoy, that are more productive, and that help you build your dental business. In this episode, T-Bone and The Dental Guys discuss this at length, addressing the issues of how to hire an associate, the challenges of working with today’s young dentists, and how to make it possible for your associate to advance his or her skills while still maintaining the high standards of your practice.

Medical Billing: Get paid for what you’re doing now for free

Many dentists are unaware of all the visits and procedures that can be covered by a patient’s medical insurance. Several of these are things that you are doing already, but not billing for. Others are procedures that have a much higher reimbursement through medical insurance than through dental. In this episode, T-Bone identifies three ways to do medical billing and talks about where to get the training you need to make it happen. If you want to make more money in your dental business, you want to listen to this interview!


Outline of This Episode

  • [0:25] Jon & Wes, The Dental Guys, introduce T-Bone.
  • [1:12] Why T-Bone decided to stop personally doing fillings and crowns.
  • [5:49] The distinction between a dental practice and a dental business.
  • [7:51] What motivates you?
  • [14:31] Why you need a personal and professional savings plan (and how to start one).
  • [22:02] Why dentists need to update their mindset to 2017 (and what that looks like).
  • [25:49] How to overcome implementation challenges after CE events.
  • [29:51] How to make more money in your dental practice.
  • [34:58] Smart people make money off other people’s efforts. Delegate.
  • [39:24] Figure out what motivates you and let that drive your business decisions.
  • [40:08] You need an associate; Here’s how to work with one.
  • [43:27] Responding to the challenges of working with today’s young dentists.
  • [48:49] How do you help your associate build his or her skillset.
  • [53:38] A mindset of always wanting to learn is essential, for yourself and your associate.
  • [58:06] We don’t lack mentors, we lack good apprentices.
  • [1:06:22] Medical billing: Get paid for what you’re doing now for free.
  • [1:17:05] Three ways to do medical billing.
  • [1:25:56] Synopsis of T-Bone’s practice: Produce more, doing less.

Resources & People Mentioned

Listen to the entire interview

 

May 15, 2017

What is your motivation for implementing advanced dental technology into your practice? How much money is enough? Is there something beyond money that is motivating you? In this episode, T-Bone talks with Mark Costes on the Dentalpreneur Podcast about why they do what they do, and how to implement the technology and procedures that fit with your goals. You’ll want to take some notes as you listen to this interview jam-packed with information you can use.

Reasons to set up in-office payment plans in your dental practice

Does your dental practice offer payment plans for patients? Are you concerned that it would negatively impact your production to collections ratio? T-Bone uses in-office payment plans to help his patients be able to afford advanced dentistry. In this episode, he explains how plans are offered to patients based on their treatments, how offering these plans benefits his practice and his patients, how these plans enable him to use more advanced dental technology, and how he establishes minimums and payment plan length. Listen in to get all the details and decide if offering payment plans would benefit your practice.

How to transition into a more technologically advanced practice

Are you thinking about integrating more advanced dental technology in your practice? Is investing in technology a sound business decision for you? In this episode, Tarun explains the process of investing in technology that will make advanced dentistry easier for you. He provides insights into when this investment is a good decision for your business and how your mindset affects your decisions about technology. He also explains how the technology can be free for your practice. Listen to this episode and get all the information you need for transitioning to advanced dental technology.

How to determine which technology to integrate into your dental practice

Do you know where to start with integrating advanced technology into your practice? It is not the same for every dentist, in every practice. In this episode, T-Bone talks about key questions to ask that will help you know what would be the best first step for your practice. He also explains the benefits of technology for your patients, and for your practice. Listen in to this very practical discussion to get the information you need to move forward in implementing advanced dental technology.

Why and how to do medical billing in your dental practice

What aspects of dental treatment can be billed to patients’ medical insurance? How will implementing medical billing benefit your practice? And how do you get started with medical billing? T-Bone answers these questions and more on today’s episode with Mark Costes on the Dentalpreneur podcast. Medical insurance can cover more than you might think, and can also support your integration of dental technology. Listen in to get the details about why and how to implement medical billing in your dental practice.

Outline of This Episode

  • [2:28] Thoughts on owning multiple practices.
  • [5:00] How much money is enough? Why am I actually doing this?
  • [10:12] Why and how to implement in-office payment plans.
  • [15:05] How in-office payment plans affect your accounts receivable and your production to collections ratio.
  • [17:34] Printing financial menus for each patient.
  • [19:13] Why payment plans have to be on an automated system.
  • [21:55] Rationale for getting on the road and speaking
  • [25:53] How to transition into a more technologically advanced practice.
  • [29:40] How to make sound business decisions about technology.
  • [32:24] The right mindset is essential for getting advanced dental technology.
  • [35:11] Dentalpreneur Podcast sponsor info. Unified Smiles. Overhead and cash flow control.
  • [37:07] How to determine which technology to integrate into your dental practice
  • [41:17] How to get started with medical billing.
  • [46:38] Things we do for free that could be covered by medical insurance.
  • [52:52] How to do medical billing and why it may not be working for you yet.
  • [57:25] T-Bone’s medical billing, sleep apnea, and 3D workshops.
  • [59:42] We need to get back in touch with the hassles we are creating for our patients.
  • [1:03:55] Three phases of dental practice - General, Advanced, and Emotional.
  • [1:06:09] The economics of implants in T-Bone’s practice.

Resources & People Mentioned



Listen to the entire interview

May 8, 2017

Dr. David Juliani has built a two million dollar, state-of-the-art dental practice in Rochester, Minnesota. In this episode, Dr. Juliani tells the story of starting his practice from scratch 20 years ago and how it grew into the thriving business that it is now. Whether or not you want a facility of that size, you’ll want to hear this interview and benefit from Dr. Juliani’s wisdom about building a thriving dental practice.

Why a calculated risk is worth taking

Dr. David Juliani took a huge calculated risk with the amount of money he invested into his new, state-of-the-art dental facility. In this episode, Dr. Juliani talks about how he came to the conclusion that the risk would be worth taking, and what the outcome was. You’ll hear about the decisions he made and what their effect has been in his practice. Listen in and find out how to determine what kind of risk may be worth taking for the future of your dental practice.

A dental practice that can run smoothly without you gives you a lot of freedom

Dr. David Juliani would like to do more advanced dentistry and take on more speaking engagements. His question in today’s episode was about how T-Bone can take so much time off from his practice. What has he done so that the practice can run smoothly when he is not there? T-bone explains the ways that he has given autonomy to his team and freed them to work in his absence. He also talks about the work-in-progress this is and how he continues to work on his strategy. Listen in for some great tips for empowering your staff to run the practice when you are absent.

Focus on replacing yourself so that you can become what you envision for yourself

Has your dental practice grown to the point where you are ready to hire an associate? How will you decide what type of person you want to choose? In this episode, T-Bone and Dr. David Juliani talk about hiring associates and strategies for passing on basic dentistry to them. They share some of their own frustrations and mistakes and provide some specific questions for you to think about so that you can replace yourself in some areas and be freed up in others to do the things that are most important to you.

The decisions you make today for your dental practice will have long-lasting effects

Dr. David Juliani’s highly successful state-of-the-art dental practice did not happen by accident. It was what he did 10 to 15 years ago that enabled him to be where he is today. In this episode, Dr. Juliani talks about the decisions that he made and the steps he took early on that ultimately led to his success. Listen to today’s podcast to hear what those decisions and steps were, and how the choices you are making today will affect the future of your practice.

Outline of This Episode

  • [0:16] Intro to this episode with Dr. David Juliani in Rochester, MI.
  • [6:33] Dr. David Juliani’s story: How he started from scratch and built a thriving practice.
  • [11:36] Is merging with a retiring practice worthwhile?
  • [13:50] Why Dr. Juliani decided to build a new facility.
  • [16:14] Being a PPO dentist does not preclude you from doing great dentistry or from having the best technology.
  • [24:42] The decision to refer out or add new procedures to your practice
  • [32:16] How to have good relationships with your associates.
  • [38:55] David Juliani’s state of the art office, with Sirona package.
  • [49:19] Why a calculated risk is worth taking.
  • [54:08] Why you should pay yourself like an associate.
  • [59:13] Focus on replacing yourself so that you can become what you envision for yourself.
  • [1:08:23] How to make the change to not doing fillings and crowns.
  • [1:10:14] How Tarun’s practice can run smoothly when he isn’t there.
  • [1:15:07] What to look for when hiring an associate.
  • [1:18:25] The decisions you make today have long lasting effects.
  • [1:20:02] T-Bone’s takeaway from this conversation.
  • [1:21:21] Dr. David Juliani’s speaking topics and how you can contact him.

Resources & People Mentioned

Listen to the entire interview

*********LIBSYN PLAYER CODE GOES HERE**************

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

May 1, 2017

When Dr. Max Johnson was ready for his own practice, he decided to buy a dental practice instead of starting a new one. Dr. Johnson is a young dentist and has had his own practice for just over two years. In this episode, Max tells the story of how he got where he is, and he and T-Bone talk about the growth and changes that are happening in his practice and the challenges that go along with them. If your dental career is still fairly new, or if you want to inject new life into your dental practice, you’ll want to listen in and get some great advice and ideas from Dr. Johnson and T-Bone!

The role of continuing education in establishing your dental practice

When you’re starting out in dental practice, should you focus on learning on-the-job, or from books and courses? Is it worth taking classes when you don’t yet have a lot of patients? In this episode, Dr. Max Johnson and T-Bone talk about continuing education and how it benefits your practice from day one. They also recommend specific resources and courses that they have found to be helpful. Whether you are buying a dental practice, starting from scratch, or looking to grow an established practice, this episode contains lots of useful information on CE that you can use.

The hurdles that Dr. Max Johnson overcame after buying a dental practice

Buying a dental practice was what worked best for Dr. Johnson when he was ready to go on his own. But there were also significant hurdles that he had to overcome along the way. In this episode, Max shares what some of those hurdles were, and the things that he has done to move through them. You will be inspired by this energetic, forward-thinking young dentist as he talks about everything he has done to re-make the dental practice he bought into a practice that works for him and is growing and thriving.

Public Education and Facebook Videos create awareness in your dental market

Dr. Max Johnson quickly figured out that he and his staff were hearing the same questions over and over again from their patients. So he started doing a weekly Facebook Live video to answer those frequently asked questions and has found this to be a great way to connect with his patients and his community. In addition, he is starting to offer public education classes on new services and technology that he is offering. In this episode. Max and T-Bone talk about these platforms and how they are helping to grow his dental practice.

How do you go about establishing goals for yourself and your practice?

Having attainable goals for yourself and your staff is essential to the growth of your practice. In this episode, Dr. Max Johnson asks T-Bone about how to establish those goals. Listen in to hear T-Bone’s response and learn how to set your goals, help your staff to set their own goals, and how to work together to make it all happen. If you are ready for your practice to move forward, listen to this conversation to help you set the goals that will motivate your whole team.

Outline of This Episode

  • [00:16] Introduction to today’s guest, Dr. Max Johnson
  • [3:39] Dr. Max Johnson’s story of how he became a dentist and how he came to buy a dental practice.
  • [13:16] Dr. Johnson describes his dental practice and what was in place when he bought it.
  • [16:29] Questions and challenges with buying an existing dental practice.
  • [22:18] Max Johnson’s Continuing Education wish list.
  • [25:21] The value of including Continuing Education that helps you with patient communication and leading them to treatment.
  • [28:56] How much do you learn on the job and how much can you learn in a book?
  • [34:23] Dr. Johnson and his wife are both dentists, working in different spheres.
  • [40:33] How Max Johnson overcame the hurdle of limited cash flow.
  • [43:27] Your hygienist is your best resource for putting patients into the treatment funnel.
  • [47:08] Weekly videos for your dental practice are a great way to connect with your patients and your market.
  • [53:15] Record patient testimonials to spread the word about your dental practice.
  • [55:45] Why Max Johnson came to T-Bone’s course (and wishes he had brought his team).
  • [1:01:15] Dr. Johnson’s public education night, “Stop Snoring Now.”
  • [1:12:48] Thoughts on going digital: 3D and Cad-Cam.
  • [1:22:17] What Continuing Education is T-Bone taking?
  • [1:26:04] How do you go about establishing goals for yourself and your practice?
  • [1:33:29] How do you handle staff turnover? What on-boarding process is needed?

Resources & People Mentioned



Listen to the entire interview

 

Apr 24, 2017

Do you need to do some strategic planning so that you can move forward with implementing the changes that will benefit your dental practice? Do you have questions about that process and challenges along the way? In this episode, Dr. Mitesh Dhulab shares his story and the questions he has about what is next for his practice. This fast-paced conversation addresses more elements of a dental practice than can be listed here - Listen in to learn from Dr. Dhulab and T-Bone’s experience and decide what changes may help your practice to grow and move forward.

What are your challenges in growing your dental practice?

Every dental practice has its own challenges when it comes to growth and change. In today’s episode, Dr. Mitesh Dhulab talks about the challenges he is facing and the growth he would like to see in his practice and gets some great advice from T-Bone. Do you want to get more patients and be able to do more complete dentistry? Listen to this conversation for practical tips for strategic planning that will get you moving in the direction you want to go.

Should you take time off from doing dentistry to work on your practice?

If you want to implement new procedures, new services, and new technology in your dental practice, you need to do some strategic planning. In this episode, T-Bone and Dr. Mitesh Dhulab talk about how taking some days off for this specific purpose can help move your dental practice into the future. For dentists in a busy practice, this can be a challenge. Listen to today’s podcast to learn the value of taking time off to sit and think, plan, and work with your teams to implement goals.

How to implement digital photography in your dental practice

One of Dr. Dhulab’s goals is to fully implement digital photography into his practice. In this episode, he and T-Bone talk about why digital photography matters, how to implement it, and what equipment and strategies are needed for success. If you are thinking about adding digital photography to your strategic plan, you’ll want to listen to this episode to learn what you need for a smooth transition.

Medical billing helps patients get procedures they may not otherwise be able to afford

Are you using medical billing in your dental practice? Medical billing is a practical way to help patients get the procedures they need that they might not be able to afford with just dental insurance. In this episode, T-Bone and Dr. Mitesh Dhulab talk about medical billing and what procedures it is most useful for. If you want to add medical billing to your strategic plan, listening to this episode is a great place to start.

Outline of This Episode

  • [3:45] Dr. Mitesh Dulab’s story about how he became a dentist and his path to opening his own practice.
  • [10:02] What made Dr. Dulab’s practice really take off?
  • [ 14:05] What kind of payment plans does Dr. Dulab use?
  • ‘[17:20] Mitesh Dulab’s success with medical billing.
  • [24:18] Mitesh Dulab’s success with DigiGuide.
  • [26:42] The effect that Conebeam has in Dr. Dulab’s practice.
  • [28:45] Challenges in Dr. Dulab’s practice - needing an associate.
  • [32:03] Challenges in Dr. Dulab’s practice - space issues.
  • [33:52] Taking time for strategic planning is necessary for growth.
  • [36:09] How do you divide work with an associate?
  • [38:45] Questions and answers about implementing photography.
  • [52:39] Why photography is so important.
  • [53:24] Home sleep tests.
  • [55:03] Finding an associate.
  • [58:16] What Mitesh has done well -- implementing medical billing.

Resources & People Mentioned

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Apr 17, 2017

Dr. Michael DiTolla is the director of clinical affairs at Dentsply Sirona. In this episode, Dr. DiTolla talks with T-Bone about the Sirona World conference. Listen to find out the benefits of attending the meeting and how you can become a speaker for Sirona World, as well as getting valuable information about products and materials and how they are being used.

Community, training, and connection are the focus of Sirona World conference

The Dentsply Sirona world conference is more about community, training, and connection than it is about product promotion. The connections that dentists make and the interactions they have with one another are one of the most valuable aspects of the meeting, in addition to the excellent training. In this episode, Dr. Michael DiTolla talks about how the community is what makes Dentsply Sirona great.

How does one become a speaker for Sirona World?

Do you have a message to share? Would you like to become a speaker for the Sirona World conference? In this episode, Dr. Michael DiTolla talks about the kind of speakers and the topics Sirona is most interested in, as well as the process you need to go through to set yourself up to be considered. Listen in to find out if speaking at Sirona World would be a good fit for you!

Stories create connections between speaker and audience

When you are speaking, it is not just about education. It is also about connection. In this informative and entertaining episode, Dr. Michael DiTolla talks with T-Bone about how telling stories creates connection between the speaker and the audience and how that connection contributes to the learning process. If you want to become a speaker for the Sirona World conference or anywhere else, this conversation is definitely for you!

Growth only happens when you take a risk

As children and young adults, we take a lot of risks, and that is how we got where we are. But somewhere in adulthood, we seem to lose the freedom and willingness to take a chance. In this episode, Dr. Michael DiTolla reminds us of the value of taking calculated risks and how those risks can be what propel our practice forward.

Outline of This Episode

  • [1:16] Dr. Michael DiTolla, talks about Sirona and its direction.
  • [6:14] Why the Sirona World conference is more about community, training, and connection than product promotion.
  • [14:24] Why the meeting in Vegas this year will be even better.
  • [16:06] Honest (and humorous) talk about T-Bone’s seminar that got negative comments.
  • [22:00] Speaking opportunities for Sirona World.
  • [27:23] How does one become a speaker for Sirona World?
  • [35:05] Stories create connections between speaker and audience.
  • [39:57] How is Zirconia going for Cerec?
  • [43:37] What new is coming in materials?
  • [47:06] Growth only happens when you take risks.
  • [50:53] What makes Dentsply Sirona great.

Resources & People Mentioned

Listen to the entire interview

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Apr 10, 2017

How many times have you gone to a great conference and gotten fired up about something new, only to come back and find your staff unmotivated and unwilling to make the changes you are excited about? Implementing change in your dental practice can feel like a big challenge. In today’s episode, T-bone has a conversation with Dr. Matthew Snipes and two members of his team about all the issues involved with implementing change and getting your staff and your patients on board.

How can we find the time to add new technologies and procedures to our already busy dental practice?

Lack of time is often brought up as a barrier to implementing change. In this episode, T-Bone talks with Dr. Snipes and his team about how to work new things into your dental practice without overwhelming your staff. Listen in to this conversation and find out how to motivate your team, get past the time barrier, and move forward with new technologies and procedures!

Should I use incentives to get my team on board?

Do you want to use incentives to help motivate your team to move forward with new technologies? An incentive is not always money. In this episode, T-bone gives some much-needed advice on how to find out what motivates your team members, and how to choose incentives that will work. If you are in the process of implementing change, you will want to hear this conversation on motivating team members and so much more.

How to create awareness for new technologies and procedures in your dental practice

You’re investing in new technology for your dental practice. But how do you implement the change and get your patients interested? In this episode, T-Bone talks with the dental team from Capstone Dental Downtown in Columbus Ohio, about all the different ways you can create awareness for the new technologies and procedures that you implement. You’ll come away from this episode with a great list of simple things you can do to get your patients interested and excited about what you are offering.

How to manage insurance and payment options for your dental patients

When you are implementing changes in your dental practices, and adding new technologies, the question of cost is usually a big one in the patient’s mind. In this episode, T-Bone and the Capstone Dental team talk about insurance, whether or not you need to get pre-authorization before starting patients down the road toward treatment, and how you can provide self-pay upgrade options for patients. This conversation will get you motivated and give you lots of great ways to help patients be able to pay for new procedures.

Outline of This Episode

  • [00:17] Intro to this episode and guests, Dr. Matthew Snipes, his office manager Laura Cogan, and assistant Cassee Bircher
  • [7:27] We are already doing so much in our normal day; how can we take on new things?
  • [14:20] Should I use incentives to get my staff on board?
  • [23:09] How can I fit any more work into 8 hours?
  • [31:24] Simple things you can do to create awareness.
  • [39:42] Is it better to get records taken asap not knowing about insurance, or to talk to insurance first and get the pre-auths?
  • [46:43] What would it take to put someone in as a sleep champion?
  • [50:49] When and how to use X-rays.
  • [54:26] Oral cancer screening.
  • [57:37] How to establish a payment plan that will work for your patients.
  • [1:03:15] What to do when PPO’s don’t cover the costs.
  • [1:15:00] Billing medical insurance for procedures that they will pay on.
  • [1:15:21] How team members can motivate a dentist to implement their ideas.
  • [1:22:50] Should I use outsourcing for the things I don’t have time to do?
  • [1:24:50] Taking risks that lead to rewards
  • [1:28:16] Talking up the technology to patients and creating awareness.
  • [1:32:32] Using RevenueWell to communicate with patients

Resources & People Mentioned


Listen to the entire interview

Apr 3, 2017

Dr. Gene Messenger, in rural Massachusetts, has been growing his dental practice for 25 years. One of the things that has kept Gene excited about his work is his commitment to never stop learning and working hard to stay at the top of his game. In this episode, Gene and T-Bone talk about his dental practice, how it has grown, the investments he found worthwhile, and where he looks for learning and growth opportunities.

Stay motivated in your dental practice through Continuing Education

Dr. Gene Messenger has been using Cerec in his practice for twenty years. And every year he has taken additional courses related to the Cerec. In this episode, Gene tells T-Bone why this commitment to never stop learning is an essential part of his growth as a dentist. He also talks about courses he has taken on other procedures and technology and how they have impacted both his personal growth and the growth of his practice. If you’re wondering what the role of Continuing Education should like in your practice, you’ll want to hear this conversation!

The best investments Dr. Gene Messenger has made in his dental life

As he continues learning more about dental procedures, Dr. Gene Messenger has had to make many decisions about what investments provide value for his practice. Listen to this episode to hear what factors drive those decisions and which investments have proved their worth over time, as his practice has grown from $200,000 annually to over $3,000,000.

How to motivate your staff to implement new things you have learned

Have you ever returned with great ideas after taking a course and then had it fall flat when your staff didn’t buy into the changes you wanted to make? In this episode, Dr. Gene Messenger talks about his staff and what he does to motivate both them and his patients to accept and implement new technology and procedures. His commitment to never stop learning has been contagious in his practice. Listen in to find out how!

Growing your dental practice with sleep apnea treatment

One of the most recent procedures Dr. Gene Messenger has been learning about is treating patients with sleep apnea. He is excited about how it is going as he has started implementing what he learned in the course he took with T-Bone. Listen to this episode to find out how you and your staff can learn more about sleep apnea treatment, using medical billing to pay for it, and the growth it can ignite in your dental practice.

Outline of This Episode

  • [0:16] Dr. Gene Messenger’s story of the growth of his dental practice in rural Massachusetts.
  • [10:21] How Dr. Messenger decided to invest in Cerec technology.
  • [12:59] How locating his practice in a rural area impacted Dr. Messenger’s business growth.
  • [14:20] How taking a live dental implant course built Gene Messenger’s confidence.
  • [16:35] The latest courses that Dr. Gene Messenger is taking to continue his education.
  • [17:23] Why Dr. Gene Messenger is committed to never stop learning.
  • [18:25] How to be successful with treating sleep apnea.
  • [21:29] Passing on to your staff the excitement of what you are learning.
  • [26:19] The best investments Dr. Messenger has made in his dental life.
  • [32:12] Areas of Dr. Messenger’s dental practice that are not working well yet.
  • [32:57] Gene Messenger shares the nitty gritty of his practice structure in rural Massachusetts.
  • [39:09] Why should you take more education every year?
  • [40:50] What Dr. Messenger would tell graduating dental students.
  • [42:54] USA Today’s rating of a dental career.
  • [43:24] Growing your practice with sleep apnea treatment.
  • [46:58] T-Bone answers Dr. Messenger’s question about what he sees in his own future.

Resources & People Mentioned

 

Listen to the entire interview

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Mar 27, 2017

Alan Mead got T-Bone into podcasting. In this episode, they have a conversation about dental podcasts and connecting with other podcasters, along with chatting about numerous other aspects of their dental practices. You will enjoy this lively conversation that covers everything from patient flow to technology, from whether or not to take insurance to setting goals, along with great discussion about podcasting.

An honest conversation about changes and growth in dental practices

Alan Mead and T-Bone both have busy practices as well as doing dental podcasts. In this episode, they talk about what has been going great and what hasn’t, how changes they have made have affected their practices, what they’re proud of, and what they’re not. Listen to this fun and honest conversation - you’re sure to hear stories you’ll identify with and find some encouragement and tips along the way.

Dental podcasts provide daily continuing education

Dental podcasts have really taken off. There are a lot of them out there. Many dentists are turning to podcasts for free, ongoing continuing education. In this episode, Alan Mead talks about podcasting, where to find stats to know how your podcast is doing, and using podcasts to connect with other people. His two-day January summit, “The Voices of Dentistry,” was a meet-up for dentists who love to create, or listen to, dentistry podcasts. Recordings from that summit are available on the website.

How much time do you take off from your dental practice?

A dentist with a successful practice who is also involved in podcasting and teaching courses leads a very busy life. In today’s conversation, T-Bone and Alan Mead each talk about how much time they take off, and how they use it. Listen in to find out their perspective on vacation, spending time on your practice instead of just in your practice, and other things you can do with your time off.

Quick thoughts on big ideas for your dental practice.

How important is money to you? Do you need more or just want more? What are you doing in terms of new technology for your dental office? Are you setting goals? And implementing them? Are there areas of your practice that are behind the times? Join Alan Mead and T-Bone for today’s fast-paced conversation filled with short yet significant ideas on all of these topics, and more.

Outline of This Episode

  • [1:13] Alan Mead’s thoughts on blogging and podcasting.
  • [5:20] Evaluating new patient flow.
  • [7:32] Dropping insurance as a provider, not as a practice.
  • [11:25] Digital appliances for sleep apnea.
  • [12:31] Putting the right people around you to implement your ideas.
  • [15:12] The Voices of Dentistry, a 2-day podcaster summit.
  • [19:22] Alan Mead’s thoughts about his Dental Hacks podcast.
  • [23:46] Adding new procedures and new technology to your dental practice.
  • [31:17] How much time do you take off from your dental practice?
  • [36:45] Upgrading your practice to catch up with the times.
  • [42:17] Thoughts about money, raises, and sponsors for podcasts.
  • [46:10] Voices of Dentistry - hanging out with people who listen to podcasts.
  • [53:54] Do you do Facebook Live?
  • [55:23] Thoughts on setting goals for your dental practice.
  • [58:20] Have you thought about dropping insurance?
  • [1:00:26] Kudos to Alan’s dad, who has been doing dentistry for 47 years.

Resources & People Mentioned

Listen to the entire interview

*********LIBSYN PLAYER CODE GOES HERE**************

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Pro HTML Editor | Word to HTML | HTML Cleaner | HTML Tidy | HTML CheatSheet

– Please leave this line unchanged or subscribe for a premium HTML editor membership at htmlg.com

Mar 20, 2017

Are you feeling the chaos that comes with a growing dental practice? As you add patients, services, and staff, it can feel a bit overwhelming, and the hope for achieving balance in your practice can seem like an elusive dream. In today’s episode, T-Bone talks with Dr. John Yu about his growing practice in Oro Valley, Arizona. Together they hash out what it will take to find balance and achieve worthwhile goals of money, time, and satisfaction. Listen in to find out what steps you want to take toward reaching your goals and loving what you do!

Create zones in your office space for smoother workflow

Are you building out a new facility? Or ready to make some changes in your old one? In this episode, T-Bone talks with Dr. John Yu about the choices he made in designing his new workspace so that it would function more efficiently and help him toward his goals. You’ll want to listen to this conversation to get ideas for location, zones, and more! Find out how the design of your clinic can contribute to achieving balance in your practice!

How to determine the procedures your practice will focus on

What procedures does your dental practice currently include? Are these procedures helping you reach your goals for money, time, and satisfaction? In this episode, T-bone and Dr. Yu talk about the variety of procedures that can help grow your practice, what procedures to delegate to an associate, and how to implement new procedures that will bring growth. Listen to their conversation to find out how achieving balance in the procedures you offer can help you reach your goals.

Is the increase in income with a growing practice worth the headaches that come with it?

What determines whether increased income is worth the headaches and struggles needed to get there? In this episode, T-Bone talks about when the increased income is not important, and when it is very much worth the struggle. Do you need more money? Or do you need more time, or more satisfaction from your work? You’ll want to hear this conversation and get motivated to achieve balance and accomplish what is important to you.

Managing the chaos of a growing dental practice

There is a sense of chaos that can come with expanding your dental practice, as you attract more patients and add procedures. Today’s episode will help you achieve balance out of the chaos. Listen in to beat the chaos--learn how to bring an associate into your practice, how to effectively use block scheduling, create zones in your office space, and more!

Outline of This Episode

  • [0:27]Intro to this episode with Dr. John Yu.
  • [7:29] Dr. Yu describes his current practice and some of the challenges he faces.
  • [11:27] Dr. Yu’s move to a new office space -- what he did and how it affected his practice.
  • [26:10] What procedures have transformed Dr. Yu’s practice.
  • [33:18] Dr. Yu and T-Bone talk about the challenge of managing the chaos.
  • [40:37] Determine your direction: Is it worth the headaches and stress?
  • [44:52] Decisions about PPO’s and hygiene affect the profitability and the balance of your practice.
  • [55:30] T-Bone addresses the fears about hiring an associate.
  • [1:01:05] Define what growth means to you.
  • [1:05:26] How to find an associate who will work well with you.
  • [1:12:34] Adding sleep apnea to the procedures you provide.
  • [1:18:07] How to find time for building the relationships that will help grow your practice.
  • [1:21:9] Effective block scheduling: A worthwhile tool for reducing the chaos of your busy dental practice.

Resources & People Mentioned

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bone’s LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Mar 13, 2017

Are you living under the illusion that advanced dentistry is just a big-city thing? That your success is limited because you’re in a rural area? You’ll think again after hearing Dr. Bryant Birch’s story in today’s episode. The nation’s mentality is changing, and technology is being welcomed and expected. Listen to T-Bone’s conversation with Dr. Birch for the inside scoop on how to expand your dental practice in a small town.

Dr. Bryant Birch: Small town dentist attains big success

Dr. Bryant Birch grew up as the son of a dentist, in Green River, Wyoming, population just under 1300. He took over his father’s basic dental practice and has taken it to the next level. In this episode, Dr. Bryant talks about the process of developing and expanding the practice, and a life-changing event that changed his attitude and the way he thinks and looks toward the future, including investing in dental technology. Listen in to this compelling and inspiring conversation about overcoming the odds and growing a highly successful dental practice.

Why do dental implants in-house?

One of the advanced dentistry procedures that Dr. Bryant Birch added to his practice is dental implants. In this episode, he talks about his journey of learning the skills, educating his patients, and eventually growing his practice 30% per year through offering implants. Listen in to find out why people love getting general and advanced dentistry from one doctor, and to get the tips and resources you need to grow your own dental practice.

Sleep Apnea treatment and other great ways to expand your dental practice

An estimated 22 million Americans suffer from sleep apnea. In this episode, find out how you can help your patients get a restful night’s sleep by offering a dental appliance for sleep apnea, and what you can do to incorporate this into your practice with a sleep apnea champion on your team. This is just one of the great ways you can grow your business. As you listen to Dr. Bryant Birch talk about the expansion of his dental practice, you will discover many great ideas and resources that will encourage and inspire you to move your own practice into the future.

Tbone talks about training the team at your dental practice

How do you train your team to have the same direction? This is Dr. Bryant Birch’s question for T-Bone in this episode. T-Bone offers a number of valuable insights into the process of getting your team to share the vision, be empowered, and accomplish goals. These ideas and many more are part of this conversation. Listen in and find out what you can do to take your dental practice to the next level!

Outline of This Episode

  • [0:17] Intro of this episode with Dr. Bryant Birch.
  • [0:43] Bryant’s story of taking over his dad’s dental practice in Green River, Wyoming.
  • [6:27] How Dr. Birch chose to make changes to the practice.
  • [8:39] How Bryant Birch went from simple general dentistry to high-tech.
  • [14:09] Bryant’s journey to doing dental implants in-house.
  • [20:29] Dr. Birch’s plans for building a new facility.
  • [22:26] The changing mentality toward technology in dentistry.
  • [24:19] Dr. Birch’s thoughts about taking insurance.
  • [27:16] T-Bone and Dr. Bryant on trying new things.
  • [29:28] Sleep apnea in the medical practice
  • [32:22] Dr. Bryant’s story of a life-changing experience that altered his attitude and the way he looks at the future.
  • [40:06] How do you train a team to have the same direction?
  • [45:35] Using community events to educate.
  • [46:32] The pre-requisites to taking it to the next level.

Resources & People Mentioned

Listen to the entire interview

*********LIBSYN PLAYER CODE GOES HERE**************

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

Mar 6, 2017

Meena Barsoum has built a thriving and growing dental practice in just six years. In this episode, he and T-bone talk about the various factors that have made him successful. Listen in to find out the steps Barsoum took, from right out of school to now having an established practice and speaking and teaching around the country. You won’t want to miss this practical, honest, and sometimes entertaining conversation about building a successful dental practice!

The Advantages of Participating in a PPO

Some dentists believe that participating in a PPO means they will be stuck doing just fillings and crowns for the rest of their career, and that they want to stop taking insurance so they can do more complex dentistry. Barsoum and T-Bone have a different perspective. In this episode, they will talk about the benefits of PPO’s and how not taking insurance could be suicide for your business. Listen in to learn how PPO’s can help your dental practice to grow.

What makes a dental practice successful?

Do you want your dental practice to grow and be successful? Meena Barsoum wanted his practice to stand out. In this episode, he talks about what makes his practice different, and how the technology he has invested in and the team he has built have contributed to his success. You’ll want to hear this very practical conversation, filled with dynamic principles for building a practice that stands out from the rest.

The do’s and don’ts of hiring a dental associate

Is hiring an associate a good move for your dental practice? What things should you consider and address in the process of bringing someone on? These questions and more are addressed in this honest conversation between T-Bone and Meena Barsoum. If you’re thinking of bringing on an associate or have done so recently, you won’t want to miss this practical discussion.

Continuing Education for dentists -- the value and timing

Continuing Education plays a significant role in the development of your dental practice. When is the best time to participate in CE classes? How many should you take? In this episode, Meena Barsoum talks about the value of getting CE right from the beginning of his practice, in spite of how busy he was starting out. Listen to this conversation to find out why Barsoum places such great value on Continuing Education, and how it contributed to building a successful practice.

Outline of This Episode

  • [0:15] Intro to the podcast and this episode with Meena Barsoum
  • [8:36] Meena Barsoum describes his practice and why he was motivated to start it.
  • [13:08] Why not taking insurance could be suicide to your business.
  • [17:47] How do technology and his team make Meena Barsoum’s practice different?
  • [26:34] Keeping the practice open and generating income even when you are not there.
  • [32:40] What gets sent out, and what is done in-house?
  • [36:46] The hurdles (financial and otherwise) that Meena Barsoum faced when starting his dental practice.
  • [40:41] How Meena grew from doing just fillings and crowns to more complex dentistry.
  • [44:11] What is going well in Meena Barsoum’s dental practice?
  • [47:11] What areas in Barsoum’s practice are not meeting his expectations?
  • [48:52] How Meena Barsoum got into speaking and training, and how he balances that with his dental practice.
  • [57:01] Meena Barsoum asks T-bone what he could be doing better in his business.
  • [59:48] Reasons that associates do or don’t work out.
  • [1:04:35] Meena’s short-term and long-term goals.
  • [1:11:15] How home sleep tests (HST) can grow your business
  • [1:13:38] Concluding conversation -- “If you’re not growing, you’re dying.”

Resources & People Mentioned

 

Subscribe to the Podcast

Want to get T-Bone Speaks sent directly to your smart device when a new episode comes out? T-Bone would love that! You can do so by subscribing via iTunes or searching for “T-Bone Speaks” on your podcast player (don’t forget the hyphen).

Submit a question for T-Bone

If you’d like to have T-Bone address a question or issue you’re having in your practice he’d love to respond and answer your question on the show. You can submit your question by completing the contact form here.

Attend one of T-Bones LIVE events!

If you are interested in attending a LIVE event that T-Bone is hosting you can find one near you by checking out the map and event descriptions here.

 

Feb 27, 2017

Every medical practice needs to focus on the issue of patient retention. It’s the bread and butter of the entire office team. Retaining patients happens not just because you are good at what you do but because of the personal touch and genuine concern you have for your patients. On this episode of T-Bone Speaks, Tarun speaks with a dentist from his own neighborhood, Dr. Jennifer Matthews. She tells how she got into dentistry, why the personal touch with her patients is so important to her and her office team, and the goals she has for the next year of her practice. It’s a very interesting conversation that turns toward very practical tips you can apply to your practice today. Be sure you take the time to listen.

Patient retention happens because of the EXPERIENCE you give your patients.

Patient care is definitely part of the experience you provide to your patients. Do you do your work with excellence? Are things explained to the patient’s satisfaction? Do you do your best to ensure they are in as little discomfort as possible while undergoing procedures? All of those are important considerations, but there’s more to it than that. There’s a mindset of compassion, even love that goes into good team/patient relationships. On this episode, Dr. Jennifer Matthews tells how she and her team approach patient care and the incredible retention rate they experience as a result. It’s all on this episode of T-Bone Speaks.

Opening your own dental practice will likely mean a pay cut for you.

It’s not uncommon for dentists who practice in an associate role to believe that establishing or purchasing a practice of their own is the key to increased personal income. But most of the time the exact opposite is true. On this episode, T-Bone and his guest Dr. Jennifer Matthews discuss how she discovered that reality when she purchased the practice where she had been serving as an associate and how both of them think about the issue after having a few years as owners under their belts. Don’t misunderstand, there are distinct advantages to owning your own practice, but for the first season, financial benefits will not likely be one of them. Get the whole story on this episode.

Building a dental team through clarity and generosity.

One of the things Dr. Jennifer Matthews didn’t like about serving as an associate dentist in an existing practice was that she had little power over how or whether the office team received compensation increases, bonuses, and other perks that she felt they deserved. Once she purchased the practice those were things she addressed immediately, and the morale in the office has only gotten stronger as she’s implemented even more opportunities for the team to benefit from the excellent work they do. You will learn a lot from Jennifer’s example of generosity - and T-Bone throws in some thoughts of his own on the subject as well - so be sure you take the time to listen to this conversation.

Without clear goals for your dental practice, you will eventually fail.

Every dentist who owns his/her own practice knows that improvements and changes have to come in order to grow the client base and increase revenue. But too often those desires remain ambiguous hopes rather than becoming clearly-defined goals. T-Bone spends a good portion of this conversation with his guest, Dr. Jennifer Matthews drilling down into the goals she has for her practice to help her gain clarity and specificity that will enable the actions that will bring her goals to fruition. It’s a coaching-type conversation that you’ll enjoy immensely if you want to grow your practice.

Outline of This Episode

  • [2:13] T-Bone’s introduction of Dr. Jennifer Matthews.
  • [4:25] How Jennifer decided to go into dentistry.
  • [7:03] How she got started: a Medicaid practice that was a wonderful experience.
  • [10:36] The lessons Jennifer learned in the Medicaid practice.
  • [12:01] Lessons learned from her first more traditional practice experience.
  • [16:20] The dream of working with lifetime patients.
  • [19:03] The changes Jennifer made once she purchased the practice.
  • [21:59] The pay cut Jennifer took to own the practice.
  • [26:20] Running her practice as a single mom.
  • [30:03] Working to be generous to her team and the difficulties involved.
  • [41:52] The bonus system Jennifer has established for her team..
  • [47:25] Areas Jennifer is looking to improve her practice.
  • [55:20] Considering outsourcing to increase revenue.
  • [1:00:00] Learning to produce more in less time.
  • [1:07:35] How you can connect with Dr. Matthews.

Resources & People Mentioned

Feb 20, 2017

Dental excellence is something every dentist will SAY is a goal, but too many have no idea what it really means or what it will take to achieve it. This conversation with Dr. Eric Ballou explores the pursuit of the very best work we can do, as a dentist, as a caring professional in the lives of our patients, and as a great leader to the teams who work alongside us in our offices. You’re going to hear some of the approaches T-Bone has learned in all of those areas - as well as a good deal of conversation about how to improve the “sale” of sleep apnea treatment both with and without the help of a sleep apnea physician. You’re going to get a lot out of this one, so be sure you listen.

The incredible benefits of 3d imaging technology.

T-bone is fond of saying, “X-rays are lying to us.” It’s not because X-rays themselves are inherently flawed, it’s just that with the advent of 3D imaging there is so much more information available to properly and effectively treat all kinds of dental problems. In this conversation, you’ll get to hear from 3 Dentists who use 3D imaging. Each of them has their own particular love for the technology but in the end, you’re going to realize this is a group of Docs who are entirely enthusiastic about the changes the tech is making to how they approach treatment, and their bottom line. You won’t believe it until you hear it.

Simple steps to increase your ability to treat sleep apnea in your dental practice.

Most dentists are aware of their ability to treat sleep apnea, but the hoops it appears you have to jump through in order to do it are a bit intimidating to many. But it doesn’t have to be that way. On this episode of T-bone Speaks, T-bone addresses the diagnosis and treatment of sleep apnea from a dental perspective and gives dentists a handful of tips for beginning, leading, and ending the conversation in a way that will make your sleep apnea treatment more profitable. You’ll want to hear this one.

The pursuit of dental excellence requires that you be conscious of the human side of the business.

When you think of what it takes for your average patient to make it to their dental appointments you’ll realize that it’s not as simple as showing up on time. That’s especially true if you’re talking about children who are patients. Your patients have to take off work, rearrange their schedules, arrange for babysitters, and much more. When you are mindful of those kinds of things, you’re taking into account the very real things your patients have to deal with in order to take care of their health - and you can make the processes they need to follow inside the walls of your office more conducive to their personal concerns as well. This episode’s conversation covers that topic and a whole lot more, so make sure you listen.

What are your bold goals as a dentist?

When you pursue excellence in your practice, don’t forget about setting goals that have to do with what you are trying to accomplish in your own life. Where do you want to be in 5 years? What will it take to get there? Do you even think about your practice in those terms? You should. In this conversation, T-bone makes a very hard but powerful challenge to you and offers advice for how you can be honest about your personal goals with your office team in a way that will fuel your goals and theirs at the same time. This section alone is worth the time it will take you to listen.


Outline of This Episode

  • [0:15] Today’s recording studio: The kids’ bedroom!
  • [0:55] Introduction of Dr. Eric Ballou and his background in dentistry.
  • [9:07] Erin’s entrance introduction to 3d imaging technology.
  • [15:25] Sleep apnea issues and specialization.
  • [18:40] How T-bone and Erin met.
  • [20:06] The mistakes Eric made trying to implement procedures around sleep issues.
  • [28:58] The 4 step process when dealing with sleep apnea patients.
  • [33:10] Getting past the myths dentists are lead to believe regarding sleep apnea.
  • [42:00] Learning to be conscious of the human side of the dental business.
  • [45:37] The goods and bads of Eric’s experience in his practice.
  • [57:41] Why dentists need to fund their business like a business rather than be cheap.
  • [1:04:08] Learning to be bold about your future as a dentist.

Resources & People Mentioned

Feb 6, 2017

This is an ENCORE (replay) of an interview I did with the fine folks at DentalHacks on utilizing an in office payment plan and the importance of having a financial menu.

Remember we resume regular episodes on Feb 20 for Season 2 of TBone Speaks.

Do us a favor and visit www.TBoneSpeaks.com and submit your questions for the show.

Feb 1, 2017

This episode is a replay of my interview on the DentalHacks podcast.  We talk about quite a few different things, but the overall theme is about my belief in the need for experienced dentists and/or dental owners to stop doing fillings and crowns.

 

It's a great listen!

And an announcement ....

 

Season 2 will resume Feb 20, 2017 with more great interviews and fresh content.

Ask T-Bone segment needs your help....  please visit www.TBoneSpeaks.com and submit questions.

Jan 23, 2017

This in an ENCORE (replay) of one of most popular episodes.  Chuck and I interview Mr. Hootan Shahdi to discuss medical billing in the dental practice.

1 2 Next »